Practice information

Dr Horsewood-Lee and her team aim to provide a high quality, personalised service in every aspect of their work, including a prompt and efficient response to all enquiries.

Opening times

The practice is open from 7.30am and 6.00pm Monday to Friday.

It is closed overnight, at weekends and during Bank Holidays when 24-hour emergency cover is provided by a local out-of-hours service. Patients needing to contact the emergency doctor should call the practice telephone number and follow the instructions on the recorded message.

Clinical reports of all consultations with the emergency doctor are faxed to the practice and followed up by telephone.

Registering with the practice

All new patients must register with the practice by completing a registration form. For more information please call 020 7352 6748.


Consultations can be arranged between 7.30am and 6.00pm and are usually available with just a few days notice. Patients can use the online appointment form or arrange an appointment by email or telephone by calling 020 7352 6748. Appointments can also be requested by fax on 020 7352 0645. A fee will be charged for cancellation without reasonable notice.

Repeat prescriptions

Patients on regular medication may use the online repeat prescription request form. Requests can also be made by email or by calling the practice on 020 7352 6748.

Please request your repeat prescription before mid-day so that the prescription can be posted first class to ensure arrival by the next day.

It is important for patients not to wait until medication has actually run out.

Telephoning a prescription through to a pharmacy is only carried out in exceptional circumstances.

Test results

Most results are received at the practice within 24-48 hours. Patients are informed by telephone if the result if abnormal. A copy of all test results is normally emailed to the patient or alternatively sent by post.