Practice Policy

In line with government advice, I am now available for telephone consultations only. Any non-urgent appointments can be rebooked in future.

For essential repeat prescriptions, please send an e-mail.

During regular office hours, I am available by telephone to advise, and to discuss any exceptions.

The surgery building

Dr Susan Horsewood-Lee is an independent general practitioner with a well-established private family medical practice located in the heart of Chelsea in Oakley Street, London, SW3.

Patients visiting the practice receive exceptional personalised care, provided exclusively by Dr Horsewood-Lee. In addition to general medical consultation and treatment, a comprehensive range of preventative health screening services is offered, together with adult and paediatric immunisations and up-to-date travel advice and immunisations.

Referrals for further treatment are arranged swiftly on diagnosis, drawing on Dr Horsewood-Lee’s extensive network of consultant and specialist colleagues. All referrals are to specialists considered by Dr Horsewood-Lee to be the very best practitioners within their chosen medical field.

From initial enquiry through to consultation, diagnosis and treatment, patients experience a calm, efficient and friendly service from Dr Horsewood-Lee and her team of practice staff.

The latest Patient Satisfaction Survey can be viewed here